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Frequently Asked Questions

How long will my item take to arrive?

 This depends on a couple of factors which include:


  1. Where you are based,
  2. The type of shipping service you selected.
  3. The time of year you are buying your item.

Please visit the Shipping page for more information.



What payment methods do you accept?

We accept PayPal, and all VISA and types of credit card. You do not need to have a PayPal account to be able to use PayPal either! Simply select to enter your credit card details and you can pay like any other online store.


What is your policy and process for Returns & Replacements

We are happy to work with our customers at all stages of their purchase, so don't worry! You are in safe hands! Please visit the Orders & Returns page for more detailed information.


How do I Order?

For more information on ordering, please visit the Orders & Returns page for more detailed information.


How do I view my order?

To view the staus of your order, please login to your account and make your way to the "My Orders" section.


Will you be sending me spam emails all the time if I register an account?

No we will not! All information will usually be sparingly sent out, and will only be of direct interest to you. Don't worry - we know what it is like to be battered by millions of spam emails on a daily basis!

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