Have a question? Browse our frequently asked questions below.
CORONA VIRUS UPDATE:
During these uncertain times, we are currently open as usual and all orders are being sent out within 24 hours of them being placed.
All of our staff are healthy and we have been self isolating in the depths of the British countryside where we live and work for years!
What payment methods do we accept?
We accept PayPal, and all VISA and types of credit card. You do not need to have a PayPal account to be able to use PayPal either! Simply select to enter your credit card details and you can pay like any other online store.
What is your policy and process for returns and replacements?
We are happy to work with our customers at all stages of their purchase, so don't worry! You are in safe hands! Please visit the Orders & Returns page for more detailed information.
How do I order?
For more information on ordering, please visit the Orders & Returns page for more detailed information.
How do I view my orders?
To view the status of your order, please login to your account and make your way to the "My Orders" section.
Will you be sending me spam emails if I register an account?
No we will not! All information will usually be sparingly sent out, and will only be of direct interest to you. Don't worry - we know what it is like to be battered by millions of spam emails on a daily basis!
What material are the t shirts made from?
We have recently changed to a far superior style of t shirt which is 100% brushed cotton, VEGAN friendly and PeTA approved!
This means that less harsh chemicals are used in the creation and of this t shirt making it feel awesome to wear, whilst providing a great surface to print on.
This combined with the fact that it is helping to prevent nasty chemicals going back into the planet during manufacture, means that we can all be a little happier wearing them!
For a limited number of our designs we use polyester - but these are limited to the "all over style" print t shirts as they need to be made from this material for the ink to bond with them due to the printing process.
So, for a general rule of thumb: All over printed designs = Polyester, everything else = 100% brushed cotton.
Order Delivery Time
**FREE UK SHIPPING FOR ORDERS OVER £40**
It is important to note that our delivery times quoted are the time taken for your item to arrive Once the item has been marked as shipped.
We do ask that customers allow a short order processing time for each order to allow for busy periods and time for certain orders to be created - especially if it is a custom order or an item in high demand,
Most orders are sent out within 24 to 48 hours, but we do ask that customers allow for between 3 to 5 working days before their order is sent out.
If you have selected a particular type of shipping - the time quoted is for the item to arrive after we mark it as shipped.
Customs Charges & Import Duty
Please note that any customs fees payable upon entry into the destination country are to be met and paid by the customer buying the item.
We strongly suggest that you make enquiries about the possible charges payable PRIOR to purchase in your country, as Digital Pharaoh UK Ltd will not be held accountable for such costs.
In the event of a non-delivery due to non payment of customs charges, a refund will only be applied once the items have been received back with us - in the exact same condition they were sent, and any refunds will be subject to a 20% restocking fee + original postage cost.