Have a question? Browse our frequently asked questions below.
CORONA VIRUS UPDATE:
During these uncertain times, we are currently open as usual and all orders are being sent out within 24 hours of them being placed.
All of our staff are healthy and we have been self isolating in the depths of the British countryside where we live and work for years!
What payment methods do we accept?
We accept PayPal, and all VISA and types of credit card. You do not need to have a PayPal account to be able to use PayPal either! Simply select to enter your credit card details and you can pay like any other online store.
What is your policy and process for returns and replacements?
We are happy to work with our customers at all stages of their purchase, so don't worry! You are in safe hands! Please visit the Orders & Returns page for more detailed information.
How do I order?
For more information on ordering, please visit the Orders & Returns page for more detailed information.
How do I view my orders?
To view the status of your order, please login to your account and make your way to the "My Orders" section.
Will you be sending me spam emails if I register an account?
No we will not! All information will usually be sparingly sent out, and will only be of direct interest to you. Don't worry - we know what it is like to be battered by millions of spam emails on a daily basis!